You have surely heard the name of Integreon, it is a globally acclaimed organization and also leader in the spheres of integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO). The same Integreon, at this time, has brought to the forefront the UK legal industry’s first Shared Information Service for law firms and corporate legal departments, and its functions include a central enquiries desk, legal and business research, hard copy and journal management, information supplier management and purchasing and other law library services.
What is more, Bristol-based centre of Integreon that had its commencement in February 2009, has been expanded in order to contain the added service range. Its London-based Information Service team will be supporting the onsite requirements for the London offices of the firms.
It has also come to the knowledge that as well as Osborne Clarke, Beachcroft LLP, one of the largest national firms in the UK, and TLT LLP, and high-quality national firm, are each engrossed with finalizing a multi-year agreement for Integreon to provide Shared Information Services to the firms. Under the agreement, 11 staff members from Beachcroft and TLT will become Integreon employees and are assured roles at Integreon.
Paul Murray, Managing Partner, Beachcroft said: “Information Services are an essential staple of our support to lawyers. The information resources that we buy are a commodity and we hope that we will save some money through this partnership arrangement. More important to us, however, is having specialist providers working with and supporting us in order to provide development opportunities for our own staff and improved services for everyone in the firm.”
David Pester, managing partner, TLT said: “Clients are demanding greater efficiency from law firms and we’re delighted to be at the forefront of this innovative approach to resourcing. Outsourcing the firm’s library service to Integreon will help deliver enhanced service and additional cost-efficiencies to TLT clients. We are currently in the process of consulting with staff but it was important to us to include in the agreement that the firm’s existing library employees will have guaranteed roles with Integreon.”
John Croft, president of global sales, Integreon, said, “The shared services model is an idea whose time has come. Integreon, which has provided the necessary financial backing to make it a reality, is now in active discussions with other law firms and corporations about the economic benefits of the innovative approach, which can result in cost savings of 20 to 30 percent compared to traditional in-house based library services.”
“We do expect to continue expanding upon our Bristol operations over the coming months and we will also be launching a similar shared services offering for the US.”
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